Privacy Policy

1. Introduction

Convia Studio, Inc. ("Convia Studio", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://conviapro.com or use our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact & Account Data: Name, email address, company name, and job title when you sign up for our waitlist, create an account, or contact us.
• Usage Data: Pages visited, time spent on pages, clickstream data, browser type, device type, IP address, and referring URLs, collected automatically via cookies and analytics tools.
• Communications: Messages you send us via email or contact forms.
• Payment Information: Billing details processed securely by our third-party payment processor (we do not store raw card numbers).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform and services.
• Send transactional emails, product updates, and marketing communications (where you have opted in).
• Respond to your inquiries and provide customer support.
• Analyze usage trends to enhance user experience.
• Comply with legal obligations and enforce our terms.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate our site and gather analytics. You can control cookie preferences at any time via the cookie banner or our Cookie Policy. For full details on the cookies we use and how to manage them, please review that policy.

5. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., analytics, email delivery, payment processing) solely to operate our services. All vendors are contractually required to protect your data and use it only as directed.

We may also disclose information when required by law, court order, or to protect the rights and safety of our users or the public.

6. Data Retention

We retain personal data for as long as necessary to provide our services or as required by law. Waitlist and account data is retained until you request deletion or close your account.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at privacy@conviapro.com.

8. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact: